Reference

Understand the Rules Before You Play

fangwin99 operates under a set of terms designed to keep your account fair, your data handled correctly, and your wallet transactions — whether through DANA, OVO, or GoPay — processed under clear conditions.

Account Terms ApplyData Handled CarefullyDANA, OVO, GoPay ConditionsRegion-Dependent AccessPolicy Updates Notified

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HOW WE HANDLE THIS

Data, Security and Account Responsibility

Our approach to your account security and data privacy is built around the same principles we apply to payments — keep it specific, keep it traceable, and act when something is flagged. Here is what that looks like in practice across four key areas.

Data Storage

Your account data is stored on secured servers. We keep only what is necessary to run your account and process wallet transactions via DANA, OVO or GoPay.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. No tracking cookies are sold to advertisers.

Account Security

Login is protected by OTP verification tied to your registered mobile number. If you notice unauthorised access, contact us immediately through live chat so we can lock the account.

Requesting Changes

You can request a correction or deletion of your personal data by submitting a written request through email support. We respond within the timeframe required under applicable law.

LEGAL CONTACT PATHS

Reach Us About Policy or Account Issues

If you have a question about how these terms apply to your account, how your data is used, or how a wallet transaction is recorded, there are direct ways to reach our team. We handle policy-related queries separately from general account support so your request gets to the right person faster.

Live Chat Open the live chat widget from any page on fangwin99 to raise a policy or account data question directly with a support agent.

Email Support Send a written request to our support address for formal policy queries, data access requests, or transaction dispute documentation.

Account Help Centre Log in to your account and navigate to Help to find policy documents, wallet FAQs and dispute submission forms in one place.

How Our Terms Govern Your Account

fangwin99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your use of fangwin99 is subject to the terms and conditions set out across this legal section. These cover account registration, how your personal data is stored and processed, what we do when a transaction is disputed, and how wallet-linked activity — including deposits and withdrawals

1
via DANA, OVO, or GoPay — is recorded against your account. We do not share your wallet credentials with third parties. Payment data sent through your e-wallet app stays within the payment rail; we receive only confirmation of the transaction status. If a deposit via GoPay
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or OVO is flagged as incomplete, our team checks the transaction reference on our end before any adjustment is made. Account holders in Makassar and across Indonesia are subject to the same set of rules regardless of which local payment method they use. Jurisdiction-specific restrictions apply:
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availability of certain features depends on the laws of your region, and nothing in these terms overrides applicable local regulations. We may update these terms when required, and we will notify active account holders of material changes through the contact details held on your account. Continuing
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to use the platform after a notified update counts as acceptance of the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms and Policies

These are the questions our account holders ask most often about how our legal terms work, what your rights are, and how to act on them.

These terms apply to anyone who registers and uses a fangwin99 account. Access is available only where permitted by local law in your region of Indonesia.

We receive only a transaction confirmation from your e-wallet provider. Your DANA or OVO account credentials stay entirely within the payment rail and are never stored on our servers.

Yes. Submit a written data deletion request via our email support channel. We will process it according to applicable data law and confirm completion once done.

We check the transaction reference on our system first. If the reference confirms a failed transfer, our finance team initiates a correction and notifies you through your registered contact details.

We notify active account holders of any material changes via the contact details on their account. Continuing to use fangwin99 after the notified date means you accept the updated terms.

Yes. Whether you are in Makassar or anywhere else in Indonesia, the same account terms apply. Regional restrictions on specific features may apply based on local law.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Appfangwin99 App InfoTerms & Conditions

Understand the Rules Before You Play

Data, Security and Account Responsibility

Reach Us About Policy or Account Issues

Common Questions About Our Terms and Policies

01 Who do these terms apply to?

02 How is my DANA or OVO payment data handled?

03 Can I ask you to delete my account data?

04 What happens if a GoPay withdrawal is disputed?

05 How will I know if the terms change?

06 Are the same legal terms applied to all accounts in Indonesia?

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